Frequently Asked Questions

Browse our Shop, add products to your cart, and proceed to Checkout. Enter your delivery details, choose Cash on Delivery or Online payment, and click Place Order. You will receive an order confirmation with your order number.

No. You can checkout as a guest without logging in. Creating an account is optional but recommended so you can easily view order history, notifications and saved details in My Orders.

Yes. Guest checkout is fully supported. After placing an order, an account may be created automatically using your phone or email so you can track future orders.

We accept Cash on Delivery (COD) and Online payment via UPI or bank transfer. Online payment requires uploading a payment receipt for verification by our team.

Select Online payment at checkout and place your order. You will be redirected to a payment page with a QR code. Complete your UPI or bank transfer, then upload your receipt. Your order is confirmed after our team verifies the payment.

After placing an online payment order, upload your receipt on the payment page at Checkout → Payment. You can also open the payment link from your order confirmation email or from My Orders → Order Details for unpaid online orders.

Yes. You can replace your receipt while payment status is Pending, Verification Pending or Rejected. Upload a new file from the same payment page.

Log in and go to My Orders to see each order's current status. Open Order Details for a step-by-step status timeline. Guest customers can use the link shown on their order confirmation page.

Sign in and visit My Orders at /account/orders. Each order shows items, totals, payment status and delivery status.

Your profile address is shown at checkout. To use a new address, enter updated delivery details when placing your next order. Addresses on existing orders cannot be changed after placement — contact support@arogyasthal.com before dispatch if you need help.

Yes. After an online order is marked as paid by our team, you may receive a next-order coupon code displayed on your order confirmation or order details page. Enter the code in the coupon field at checkout.

Check our Offers page (/sale) for sale products. At checkout, eligible orders above ₹1,500 receive an automatic 15% discount. You can also enter a coupon code in the Apply Coupon field if you have one.

You are taken to an order confirmation page with your order number and status. Pay when your order is delivered. You may optionally switch to online payment from the confirmation or order details page before delivery.

Email support@arogyasthal.com, call +91 94158 83546, visit our Contact page, or use the WhatsApp button on the website. Please include your order number for faster assistance.

Report damaged, defective or incorrect items within 48 hours of delivery to support@arogyasthal.com with your order number and photos. Approved returns are refunded within 7–10 business days. See our Return & Refund Policy for full details.

Orders are typically processed within 1–3 business days. Standard delivery usually takes 3–7 business days depending on your location. Prepaid orders and orders above ₹500 qualify for free delivery on our website.

No. Arogyasthal Ayurveda is an online store. We list, market and sell products supplied by the manufacturers and brands named on each pack. Always read the label for the maker’s name and directions.

Check ingredients, net quantity, vegetarian mark, manufacturer details, storage, expiry and usage. If a product is a food, cosmetic or something else, the pack states that. Follow those instructions rather than marketing headlines.

No. Products on this website are offered for general wellness shopping. They are not guaranteed to treat, cure or prevent disease. Speak with a qualified healthcare professional about medical concerns.